This policy sets out our policy on how we manage personal information that we may receive from persons using our website,
or from clients, suppliers or other third parties we may interact with. If you have any questions about this policy, please don’t hesitate to contact us.
Data privacy
We have legal obligations under privacy legislation to hold information securely and to use it appropriately in accordance with our privacy policy.
If you feel we have breached these obligations, or have any questions about this policy, or to raise any issues about privacy or data protection, please contact Matt de Boer.
Due to the nature of the services we provide, in most situations it will be impracticable for an individual to deal with us anonymously.
However, we will consider anonymous requests on a case by case basis.
Data security
We take active measures to ensure the security of personal information we hold is protected from misuse, interference, loss and unauthorised access or disclosure.
All our ICT devices, storage and channels are subject to continuous monitoring, logging analysis and audit. We may choose to contract a third party to perform those functions.
Our security systems are regularly reviewed and updated.
Browsing our website
Accessing our websites will result in some information being logged including the time of access, IP address and the pages that have been viewed or accessed.
Our websites may contain links to external websites. We are not responsible for the content or privacy policies that govern such external websites.
Enquiring through our website
If you send us an enquiry or provide personal information to us, we do collect and store your personal details, but we will not disclose your information to another party
unless you authorise us to do this, or if we are required to by law. We only use the information you provide us so you can access our website content, or to source more information.
Subject to verification of identity, any Personal Information held about an individual may be accessed, updated or corrected by contacting us.
Disclosure and retention of personal information
As part of providing services and support to our customers, we may disclose personal information to third party services providers, or we may retain and disclose personal
information as authorised by law. Any such disclosure is subject to the privacy laws applicable in the jurisdiction where that affiliated entity is located. We only retain personal
information for as long as required by applicable law or as needed for our business functions and provision of services. If personal information is no longer needed it is then
destroyed or disposed of in a secure manner.
Use of cookies on our website
When you visit this website, a small text file may be placed on your browser – this is called a ‘cookie’. We use cookies for many reasons: to help you navigate the site efficiently,
to perform certain functions, and/or to provide us with information about how this website is being used. You can set some level of control over cookies in your browser settings.
This includes deleting them from your browser or completely disabling them. Please be aware that disabling all cookies may affect your ability to use some features on websites that you visit.
Logging of information
In addition to any details you provide us through our website, our server will record the specific transactions you perform when visiting this website. This information will be used for
statistical purposes and to help us tailor the web user’s experience. Web server logs may also be kept for the purposes of generating site usage statistics and performing security auditing.
The logs record information every time you request a page from the server. This information will not be used to identify you except in the event of irregularities in your use of the site.
The information that we may log when you visit our website includes; the time of visit for each page, the pages you visited, the web browser you’re using, your client IP address and the
website you came to our website from.
Website analytics
We may use tracking cookies with Google Analytics, a tool used to analyse non-identifiable web traffic data in order to improve our services. This data is collected but cannot personally
identify you. We do use aggregated information to measure visitor numbers to our website. This means we can see the pages that are the most value to you, and work on making our website better.